Privacy Policy
Effective Date: 01/08/2024
Company: Smart Limo LLC

At Smart Limo LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data, especially in relation to our SMS communication services.

1. Information We Collect

We may collect the following information when you interact with us:

  • Full name, phone number, and email address

  • Pickup and drop-off locations

  • Trip details and payment information

  • Communication history (e.g., text messages, support inquiries)

  • IP address and device/browser type when visiting our website

2. How We Use Your Information

We use your information to:

  • Confirm and manage bookings

  • Coordinate with dispatchers and drivers

  • Send trip updates or changes

  • Respond to your inquiries or support requests

  • Improve our services and customer experience

3. SMS Privacy Policy

Smart Limo LLC may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service:
We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures – Affiliates:
We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your SMS Consent and Opt-Out Rights

By providing your phone number, you consent to receive SMS messages related to trip confirmations, service updates, and support. Message frequency varies. Message and data rates may apply.
You can opt-out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at smartlimodc@gmail.com

5. Data Security

We use commercially reasonable safeguards to protect your personal information. However, no system is completely secure. We encourage you to keep your account information confidential.

6. Your Rights

You may request to:

  • View what personal data we have

  • Correct inaccurate data

  • Delete your personal data (subject to legal or operational retention obligations)

To do so, please contact us at smartlimodc@gmail.com

7. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:
Smart Limo LLC
Email: smartlimodc@gmail.com
Phone: (703) 568-9102
Website: www.smartlimodc.com